Postat pe: 2021-10-28 | Expiră pe: 2021-11-27

English Speaking Retention Agent (REF 7829)

Descrierea jobului

We are looking for a n English Retention Agent, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!

Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! With a relatively low cost but high standard of living, Malta is one of Europe’s bigger iGaming hubs and is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!

- Retention Agent will be in charge of carrying out outbound Retention to the US Market
- Promote the company’s products and services
- Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell - customer deals, while constantly increasing their LTV)
- Meet targets and deadlines, within a goal-oriented environment


- Native level of English
- Additional languages would be considered an asset
- Self-motivated and goal-oriented with a strong will to succeed
- 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center - environments
- Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
- Excellent communication skills (verbal + written)
- Team player attitude


- Opportunity for further training
- Career progression
- Regular Company Events
- Start up feeling
- Fun and family atmosphere
- Competitive Salary

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Get in touch with us to kickstart your career today!


Customer Retention Flexible Team Player Motivated self-starter

Cerințe lingvistice


Gradul de educație

High School

Suport viză

Email Job

Criterii job

Tip Job

Full Time



Locație job

Malta - Sliema





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