Postat pe: 2019-11-25 | Data modificării: 2019-03-29 | Expiră pe: 2019-12-25

Customer Service

Descrierea jobului

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Cerințe

Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Beneficii

BENEFITS :Alright Solution Inc has significant experience in providing accounting and auditing services to established: Pension, profit sharing and health and welfare plans. Benefits for eligible worker include: excellent benefits and supplemental compensation including Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance, Paid Time Off, Paid Holidays, Vacation, Tax-Deferred Annuity 403 (b) 401 ( k ) , Tuition Assistance, Comprehensive In-House Training Program, Employee Assistance Program, Relocation Allowance (for some positions), Sign-On Bonus

Abilități

Accurate Data Entry

Cerințe lingvistice

English

Gradul de educație

Associate's Degree

Suport viză

Da

Acceptare doar candidați din:

United States
Email Job

Criterii job

Tip Job

Internship

Industrii

#Accounting

Locație job

United States - Albany

Departament

Accounting/AuditingAdministrative

Salariu

USD 10 - 29/oră dolar american

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .