Date Posted: 2018-10-18 | Date Modified: 2018-10-18 | Expires: 2018-11-17

Warranty Claims Assessor with Danish

Job Description

- Assess and process warranty claims that are submitted electronically;
- Resolve dealer issues and answer questions submitted through an electronic communication system;
- Receives and assess claim according to defined procedures / routines;
- Performs claim assessment and follows defined procedures to resolve correctly;
- Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.

Requirements

- University degree;
- Fluent Danish (both spoken and written);
- Very good command of English;
- PC skills (MS Word, MS Excel, MS Outlook);
- Attention to detail;
- Ability to solve urgent matters and work under pressure;
- Good communication skills;
- Team player with interpersonal and conflict management skills.

Benefits

- Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
- Opportunity to practice Spanish with native speakers;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- An experienced Career Counselor to guide you and check on your progress;
- Interesting and challenging work for the world’s leading companies – our clients;
- Professional growth opportunities that recognize individual contributions and performance;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
- Relocation package for candidates from other cities/ countries (if applicable)

Skills

Academic English Commitment to Customer Service Danish Tech Savy

Language Requirements

English, Danish

Education Degree

High School

Visa Support

No

Accepting only candidates from:

Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Latvia, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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Job Criteria

Job Type

Full Time

Industries

#Auto

Job Location

Romania - Bucharest

Functions

Customer Service

Salary

800 - 1000/month
Euro

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