Date Posted: 2019-11-07 | | Expires: 2019-12-07

Technical Support Agent (Day Shifts)

Job Description

Astrea was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leading in its field multinational company – we are looking for Technical Support Agent (Day Shifts) with Czech, Dutch, German, Russian, French, Italian & English.

Essential Duties and Responsibilities:
* Excellent command (verbal & written) of Czech, Dutch, German, Russian, French, Italian & English;
* Good English;
* Strong verbal communication and presentation skills along with equally strong customer service skills;
* Excellent problem diagnosis and problem solving skills, handling multiple tasks in a fast-paced environment;
* Flexible and open to work on shifts;

Requirements

Duties and responsibilities:
* Identify and solve the customer issue via telephone, and email communication;
* Provide Information to the customers Sales Rep when needed;
* Provide Timely, Effective and Correct Solutions / Information to customers.

Benefits

Our client’s offer:
* Attractive remuneration package;
* Key role and opportunities for professional growth;
* International corporate environment;

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Skills

Communication Skills

Language Requirements

English, Czech, Dutch, French, German, Italian, Russian

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Information Technology and Services

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

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