Date Posted: 2019-05-15 | | Expires: 2019-06-14

Technical Solutions Agent with Different languages

Job Description

Are you ready for new challenges?

Are you looking for an opportunity for professional development?

If the answer is YES, WE ARE LOOKING FOR YOU!

Our client is a leader in the field of technical support and BPO services, and the position is a Technical Solutions Consultant with:
• Polish
• French
• Italian
• German
• Dutch
• Hungarian

Responsibilities:
- Resolving technical problems;
- Answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems;
- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records;
- Routing calls to product line specialists, application, or system support specialists, as required;
- Maintaining and updating records and tracking databases;
- Alerting management to recurring problems and patterns of problems.

Requirements

- Fluency or good level in main language (B2 or C1);
- Advanced in English (B1-C1);
- Attention to detail;
- Excellent communication, interpersonal and organizational skills.

Benefits

- Competitive salary + bonuses;
- Excellent social package;
- Modern office with top location;
- Life insurance;
- Opportunity for professional development.


ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.

Only short-listed candidates will be contacted.

Easy Consult Company LTD - Recruitment Agency: license: #2339 from 30.08.2017
Our services are free of charge for candidates.

Skills

Call Center Commitment to Customer Service

Language Requirements

English

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Services #Telecommunications #Consulting

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

920 - 1278/month Euro

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