Date Posted: 2018-12-03 | Date Modified: 2018-12-03 | Expires: 2019-01-02

Service Desk (German Speaker)

Job Description

Support to Client's business clients. He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution. Incumbent should be open for 24X7 operations.

Skill Requirements:
• Basic technical knowledge of PCs
• Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
• Basic technical knowledge of Operating systems like Windows XP, Windows Vista.
• Good verbal and written communication skills
• Should have hands–on experience on CRM tools. (preferably Service Now)
• Should have experience in tech support contact center/desk side.

Requirements

Support to Client's business clients. He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution. Incumbent should be open for 24X7 operations.

Skill Requirements:
• Basic technical knowledge of PCs
• Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
• Basic technical knowledge of Operating systems like Windows XP, Windows Vista.
• Good verbal and written communication skills
• Should have hands–on experience on CRM tools. (preferably Service Now)
• Should have experience in tech support contact center/desk side.

Skills

Desktop Administration

Language Requirements

German

Education Degree

High School

Visa Support

No

Accepting only candidates from:

Austria, Switzerland, Germany
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Job Criteria

Job Type

Full Time

Industries

#Information Technology and Services

Job Location

Germany - Leipzig

Functions

Information Technology

Salary

1800 - 2000/month Euro

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