Date Posted: 2019-05-16 | | Expires: 2019-06-15

Service Desk Analyst

Job Description

We are currently seeking to recruit a Service Desk Analyst on behalf of our client. If you have excellent communication skills as well as the ability to analyse and interpret technical information, ceek would like to hear from you!

What is expected of you?

Provide first-level user support for the firm’s customers and resolve issues via telephone or email efficiently
Follow the company’s communication procedures, guidelines and policies
Assist in the creation and maintenance of relevant documentation


What are you expected to bring?

Excellent communication and customer service skills in English (written and verbal)
Ability to multi-task and prioritise effectively
An eye for detail and ability to take decisions
An Advanced diploma or equivalent in ICT or another related area
Experience in Microsoft Windows 8.1 and 10, WLAN, printing and other desktop technologies
A minimum of 1 years' work experience in a similar role


What’s in it for you?

A multi-cultural environment
Career progression


Certified Information Technology Professional

Language Requirements


Education Degree

Bachelor's Degree

Visa Support

Email Job

Job Criteria

Job Type

Full Time


#Information Technology and Services

Job Location

Malta - Birkirkara


Information Technology



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