Date Posted: 2022-04-06 | Expires: 2022-05-06

Senior Risk, Fraud & Payments Analyst (Night Shift

Job Description

Our client is expanding their RFP team and are hiring Senior Risk, Fraud & Payments Analysts to cover night shifts.

You will be responsible for proactively anticipating issues to minimize fraud risk and uphold outstanding levels of customer service. In the role, the Senior RFP Analysts will be assisting the Manager in separate duties to upkeep the quality, procedures and mentoring of fellow team members.

Reporting to the Risk, Fraud & Payments Manager

Responsibilities:

Act as the Manager's right hand and act as a point of reference for any queries and escalations made by the team
Monitor daily volumes and team performance to ensure that SLAs and KPIs are met
Assist management with monitoring the team's performance, identify and suggest areas of improvement
Proactively suggest ways to ensure that current processes become increasingly more efficient and effective
Be responsible for training onboarding employees and identifying training needs for existing team members
Adequately carry out all day-to-day Risk, Fraud & Payment duties
Be proficient and have strong knowledge of all platforms whilst keeping them up-to-date
Liaise with other departments in order to resolve any escalated issues

Requirements

Requirements:

Experience in a similar position within the iGaming industry
Strong organizational and communication skills
Ability to build strong relationships
An aptitude to coach and mentor colleagues
Meticulous, proactive and possesses good analytical skills
Ability to work under pressure
A team-player with a positive mindset
Proficiency in Microsoft Office
Fluent English Language skills

Benefits

to be discussed

Skills

RPF

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Malta - Sliema

Functions

Analyst

Salary

Negotiable

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