Date Posted: 2022-01-20 | Expires: 2022-02-19

Remote Dutch speaking Service Desk Agent (ID 6173)

Job Description

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.

Responsibilities
The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages
Escalating issues to the different departments accordingly

Requirements
Have excellent English and Dutch language skills (at native level)
Have compelling communication and team skills;
Available to work on shifts basis (including night hours and weekends)
Experience working in a highly demanding customer service environment
Help desk experience and basic IT skills would be an asset
Able to work under pressure and keep calm

Requirements

Requirements
Have excellent English and Dutch language skills (at native level)
Have compelling communication and team skills;
Available to work on shifts basis (including night hours and weekends)
Experience working in a highly demanding customer service environment
Help desk experience and basic IT skills would be an asset
Able to work under pressure and keep calm

Benefits

to be discussed

Skills

Dutch

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Portugal - Lisbon

Functions

Customer Service

Salary

Negotiable

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