Date Posted: 2019-10-11 | | Expires: 2019-11-10

Japanese speaking Senior Customer Support

Job Description

Answering customer's enquiries via email and live chat.
Providing customer support on all aspect of the player experience.
Verifying customer accounts and processing payments.
Crediting Bonuses and Free Spins to Players.
Assisting in fraud and risk management.
Taking care of VIP players.

Requirements

Previous Customer Service Experience.
iGaming Experience in online casino – is a must!
Excellent communication skills.
Previous VIP Experience is a big plus.
Impeccable English – written and spoken.
Superb problem solving skills.
Ability to work independent and as a part of a team.
Be able to handle stress.
Previous experience with Bitcoin is a major plus.
Outgoing personality with excellent communication skills.
The ability to speak and write Japanese at a native level.

Skills

Superior Communications Skills Superior Work Ethic

Language Requirements

English, Japanese

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Games & Gaming #Internet

Job Location

Malta - Sliema, Msida

Functions

Customer Service, Management

Salary

Negotiable

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