Date Posted: 2021-05-14 | Expires: 2021-06-13

Japanese speaking Customer Support Agent

Job Description

Our client is looking for a customer support specialist with Japanese language to service primarily Japanese and English-speaking players over a multi-brand platform.

Responsibilities:

Assisting players via chat and e-mail
Overall responsible providing WOW experience to the players.
Maintain customer focus and respond to customer queries following company guidelines
Clarify and guide customers with all requests and escalate and follow up where necessary
Work within a dynamic team, support team members whilst contributing to the company values
Maintain professional working relationships with customers and colleagues

Requirements

Requirements:

Previous experience in customer service or similar position
A team player with a positive attitude
Good communication and IT-skills
Fluency (Native level) in Japanese and excellent English communication skills, both written and spoken
The chosen candidate will have a clean police record and hold valid work permit to work in Malta
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Skills

Customer Service

Language Requirements

English, Japanese

Education Degree

Bachelor's Degree

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Games & Gaming

Job Location

Malta - Sliema

Functions

Customer Service

Salary

Negotiable

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