On behalf of our client, we are looking for an IT Support Officer. This could be an excellent opportunity for you to boost your career or gain more experience!
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff / clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware / software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Prioritising and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
Testing and evaluating new technology;
Conducting general maintenance pertaining to the IT infrastructure.
The ideal candidate:
Advanced Diploma in IT;
Fluent in English;
Have minimum 3 years’ experience working within an IT support environment;
Knowledge in Linux and Windows in general;
Technical know how on Enterprise IT Equipment;
Knowledge in HA clustering and configurations and MS SQL server database administration.
Linux CentOS & Redhat;
Windows 2008 & 2012 Serves;
MS SQL Server 2008 - 2014;
MS Exchange 2010 & 2013;
MS SharePoint 2013;
MS Skype For Business 2015
MS Navision Dynamics 2013;
Cisco Firewalls, Switching & PABX;
Problem solving and decision making;
Good written and verbal communication.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!