Date Posted: 2020-01-28 | | Expires: 2020-02-27

iGaming Customer Service (German)

Job Description

The Company.

Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency.

They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals.

The Job.

After a quality training program, your responsibilities will be to:

– Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved)
– Assist them with the services and products offered
– Report to the team leaders and other partners

The Offer.

– Full-time job: 40 hours per week. Two Options:
1- Day & evening rotating shifts: 8 am - 5 pm and 4 pm - 1 am
2- Night shift 00.45 am - 08.45 am
– Competitive base salary 1500€ gross/ month + commissions + bonuses
– Assistance with NIE and Social Security number (provided you have a work permit)
– Fresh fruit and coffee
– Yoga classes in the workplace and free Spanish classes
– Start date: ASAP

Requirements

– You speak German at a native level and you have a good level of English
– You are interested in online casinos and betting
– You have empathy, with a problem-solving attitude and an ability to handle pressure
– You are a great team player able to work independently

Skills

CS

Language Requirements

German

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Information Technology and Services

Job Location

Spain - Barcelona

Functions

Customer Service

Salary

18000 - 21000/year Euro

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