We are looking for dynamic candidates for our client in Brno, Czech Republic!
If you speak German, have good English and a passion for the tourism field, this is for you.
We deliver customer service for the markets in Germany, Central and Eastern Europe. Our Customer Consultants handle calls in 12 different languages and provide general reservations, information about the loyalty program ‘Miles and More’ and travel agencies support. Overall, we have German, Italian, Polish, Russian, Ukrainian, Romanian, Bulgarian, Hungarian, Serbian, Croatian and Czech markets.
The Customer Service Consultants are the primary contact for our customers
They answer questions regarding the flight reservations, cancellations and online check in via phone
The calls are handled in German and English
The training is provided by a qualified trainer for a group of new employees for 6 weeks. The theoretical part of training is for 4 weeks and it is held in English.
Beside competitive salary, after 6 months of employment, your work is evaluated according to the Performance Based Bonus System – therefore you are entitled to have monthly performance bonus
Fluent knowledge of both designated language and the English language
Good communication skills
Flexibility and stress tolerance
Spirit and eagerness to learn new skills
Good PC skills
We cover operations 365 days a year and 24/7.
- Full training in specialized software
- Ongoing training and opportunities for career growth
- Opportunity to work for one of the most prestigious airlines in the world
- Free sim card
- 3 month\'s of subsidized accommodation in company apartment or hotel
- Reimbursement of initial travel costs
Ability To Learn