We are currently recruiting for our International Client, based in the Greek capital, German speakers for CUSTOMER SERVICE positions.
Handling inbound calls from existing customers and providing support on different matters (after sales, deliveries, order status, etc.) in German and English;
Identifying and solving, in timely manner, issues related to the product and/or services offered;
Customers relationship management through effective and exhaustive communication, using multiple channels (phone, email, chat);
Up-selling, where possible, maximising the sales of the product and/or services offered.
Good communication skills;
Excellent use of PCs and web tools (email, word, excel, chat, etc.), familiar with modern technologies and the use of smartphones;
Ability to work under pressure and handle stress situations;
WHAT IS OFFERED:
Challenging, fast-paced environment with actual room for professional growth;
2 weeks initial TRAINING and continuous support;
RELOCATION PACKAGE: Flight to Athens + Accommodation for the first two weeks of stay, entirely payed by the company.
SALARY: 18000 € per year.
To be considered, just hit the button and submit your CV in ENGLISH, please.
IMMEDIATE INTERVIEWS and START DATES!
Job Types: Full-time, Permanent