We are Sitel
We are Partners, we are Leaders, we are Experts.
To our Associates, we Empower Humans and Enhance Brands.
We are looking for fluent German speakers to become part of Sitel Team in Portugal, able to deliver high-quality service across multiple platforms (incoming calls and emails support).
We are happy to be the company where you can develop your talent in a high-energy multicultural environment.
Sitel Customer Support its brands’ strategy, customer behavior, and market knowledge for your life.
About our client :)
Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions.
Easy to apply!
. Trust and Passionate people, able to Inspire others and Add value showing Empathy
. English as a 2nd language (written and verbal)
. Strong in communication and interpersonal skills (written and verbal)
. Able to pick up new technology quickly
. Availability to work 8 hours/ day, 40 hours/ week, rotating shifts
For non-EU applicants it is mandatory to hold a valid work permit
We offer you,
. Competitive salary (14 monthly payments per year)
. Language bonus (14 monthly payments per year)
. Monthly performance bonus
. Monthly meal allowance
. Relocation package to Portugal (travel + 3 months of accommodation)
. Help in finding accommodation in Porto
. Great office location with easy access by public transport
. Recognition program for referral friends
. On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
. Private Healthcare + Dental insurance (after 6 months)
. English speaking Doctor on site
. Initial training fully paid by Sitel and included in the contract
. Regular Careers Opportunities based on your internal job performance, including the management position
Come and join our happy family, warm and sunny Porto is waiting to welcome you!
Take your time to decide (not too much ...)
Commitment to Customer Service Committed to Customer Satisfaction