Date Posted: 2019-04-12 | Date Modified: 2019-04-12 | Expires: 2019-05-12

French speaking Customer Advisor

Job Description

Your new company
Our partner is an American manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products. They have a newly established contact centre in a premium office building in the hearth of Budapest, close to some of Budapest’s most important governmental institutions.

Your new role
As a French speaking Customer Advisor you will work as part of a team providing advice and support to online and instore consumers, over the telephone or email, providing an excellent ‘high touch’ service at all times.

Key duties and responsibilities

- Communicate with consumers by telephone, email, and in writing
- Provide advice, answer questions and promote luxury brands in every interaction
- Place orders, resolve technical queries
- Undertake associated administrative activities
- Maintain and update product related information, marketing, promotional events, pricing
- Liaise with various internal teams to ensure knowledge is maintained and current on brands, products, marketing, promotional events and pricing

Requirements

What you'll need to succeed

Excellent communication skills both written and verbal in English and French
1 year experience in customer service/ contact centre
Customer-oriented attitude
Computer skills (MS Office)
Minimum academic qualifications

Skills

After Sales Support Business English Commitment to Customer Service Connecting With People French languages Helpful Helping Clients Outstanding Customer Service Positive Can-do Attitude

Language Requirements

English, French

Education Degree

Bachelor's Degree

Visa Support

No

Accepting only candidates from:

Belgium, Switzerland, France, Hungary, Luxembourg, Saint-Martin (France)
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Job Criteria

Job Type

Full Time

Industries

#Consumer Services #Cosmetics

Job Location

Hungary - Budapest

Functions

Customer Service

Salary

871 - 1000/month Euro

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