Date Posted: 2020-02-12 | | Expires: 2020-03-13

Escalation Support Engineer

Job Description

a) We can look at Education factor - like Computer science , IT or networking
b) If there is no formal education then try Certification which are like Computer OR Microsoft OR Cisco CCNA
c) Look at work experience which has Software Support, Desktop application support or Field Analyst installation at customer side

Requirements

• Strong software technical support skills
• High Degree of technical competency within range of printers
• Strong troubleshooting, simulation and problem solving capabilities
• Strong remote configuration and troubleshooting capabilities
• Clear written and oral skills (C1/C2 in English and German OR French)
• Ability to communicate with empathy
• Good documentation skills

Qualification:
• Industry stand certificate – Comp TIA A+, Network +, Cisco CCT, Microsoft MOS, MTA or MSCA. (Preferred but not required)

Skills

Application Support Services CCNA Cisco Computer Hardware Microsoft

Language Requirements

English, German

Visa Support

No

Accepting only candidates from:

Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovakia
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Job Criteria

Job Type

Full Time

Industries

#Computer Networking, Hardware and Software

Job Location

Romania - Iași

Functions

Customer Service

Salary

Negotiable

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