Date Posted: 2018-11-07 | Date Modified: 2018-11-07 | Expires: 2018-12-07

Email Customer Support Executive ( Night Shifts)

Job Description

Astrea Recruitment is a company in the Human Resources field.
Our goal is to find the most appropriate individuals for our business partners.

For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Support Executive ( Night Shifts) with Dutch, Spanish, Slovakian, Hungarian, Czech.
This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.

Essential Duties and Responsibilities:
* Provides customer service to customers and clients via e-mail or chat;
* Maintain compliance issue emails/reports and system queues as per compliance requirements;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed.

Requirements

* B2+ level - Dutch, Spanish, Slovak, Hungarian, Czech;
* Good English;
* Ability to work with others to resolve problems, handle requests or situations.

Benefits

Our client offers:
* Excellent salary and bonus scheme;
* Full-time assignment,
* Professional growth;
* International working environment.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Skills

Communication Skills

Language Requirements

Czech, Dutch, Hungarian, Slovak, Spanish

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box.