Date Posted: 2020-02-03 | | Expires: 2020-03-04

Customer Support (French)

Job Description

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++

The Company.

Our client is an international company specialized in information and communication technology, which offers technology products, solutions, and services. They are looking for customer support with a native level of French.

The Job.

Your missions:

– Assist customers through phone and/or chat regarding different queries
– Provide technical support and escalate issues if necessary
– Provide accurate and real-time responses to the viewer’s inquiries.

The Offer.

– Type of contract: 6-month contract, renewable
– Working hours: full time on rotating shifts (depending on the project)
– Salary: 800€ base salary + 200€ language bonus + 40.99€ shift bonus + meal voucher (gross/month) in Lisbon
– Salary: 650€ base salary + 200€ language bonus + 40.99€ shift bonus + meal voucher (gross/month) in Braga
– A paid and recognized training
– Opportunity to be part of a challenging and fast-paced environment
– A multicultural and international environment
– Start date: ASAP

Requirements

The Profile.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

– You are a native French speaker with an advanced level of English
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
– You have a good knowledge of MS office package
– You have an interest in the technology

Skills

Commitment to Customer Service

Language Requirements

French

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Services

Job Location

Portugal - Lisbon, Braga

Functions

Customer Service

Salary

14700 - 17000/year Euro

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