Date Posted: 2019-11-02 | | Expires: 2019-12-02

Customer Service Virtual Assistant

Job Description

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Requirements

Requirements

Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases

Skills

Administartion Clerical

Language Requirements

English

Education Degree

Associate's Degree

Visa Support

Yes

Accepting only candidates from:

United States
Email Job

Job Criteria

Job Type

Work From Home

Industries

#Human Resources

Job Location

United States - Florida

Functions

Customer Service

Salary

$ 30 - 45/hour US Dollar

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .