Date Posted: 2018-12-07 | Date Modified: 2018-12-07 | Expires: 2019-01-06

CUSTOMER SERVICE SPECIALIST with FRENCH

Job Description

We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.

CUSTOMER SERVICE SPECIALIST with FRENCH

About us:
We are a multicultural company in the heart of Europe, a friendly team, happy to work together in cool modern offices awarded by a special prize in 2016.

Do you want to belong among us? Do you think you can deliver high quality customer service? Then, do not hesitate, apply and join us in Prague!

Do you want to:
Help our customers to have a trouble-free flight and a perfect after-flight care?
Provide them service such as tickets booking, informing them about special events, providing them technical support etc.?
Communicate with them via phone and e-mail?
Use your French and English skills at work every day?

You would do this exactly as a CUSTOMER SERVICE SPECIALIST at BlueLink!

Requirements

Do these points describe you?

Fluent in French, communicative level of English
Advanced English is a plus
Strong communication skills
Customer oriented attitude
Empathy, professionalism, adaptability, flexibility

Then get in touch with us!

Benefits

You can look forward to these BENEFITS:

3 extra free days off – together 23 days (applied on yearly proportionate basis)
Travel fund: 1000 CZK Gross per month to spend on airplane tickets for you and your family or friends (the payment will be done twice per year: April and October)
Leisure time: 500 CZK Netto per month to spend on sport activities/relaxing time/language courses (the payment will be done twice per year: April and October)
Meal tickets in the value 100 CZK per 1 working day after trial period
Discounted air tickets with Air France (after 12 months seniority)
Teambuilding and individual development activities
In case of any questions you can Whatsapp us on +420 720 955 678 – we are ready to answer all your questions!

We are looking forward to hear from you and welcome you on our board!

Skills

Answering Phones Chat Email French

Language Requirements

English, French

Visa Support

Yes
Email Job

Job Criteria

Job Type

Full Time

Industries

#Airlines-Aviation, #Consumer Services, #Leisure, Travel & Tourism

Job Location

Czech Republic - Prague

Functions

Customer Service

Salary

1190 - 1310/month Euro

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