Date Posted: 2020-01-12 | | Expires: 2020-02-11

Customer service representative

Job Description

Customer service representative seeking 2 plus years? experience in a call center environment. Must have 35 plus WPM, flexible in schedule and exceptional customer service skills. Knowledge of Google Maps a must!Bilingual in Spanish a plus! Apply for this great position as a customer service representative today! We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.


Job Duties:
* Performs duties such as researching and verifying (via phone fax website) employer information.
* Processing includes verification of employment and/or income and then accurately entering the details into the system.
* Proofreads and completes verification forms checks for accuracy answers telephone and performs data entry.
* Interpretation of request from the lender, making outbound calls to employers to obtain information of their employment verification process.
* Update information in internal system, proofread report and invoice and deliver data to the client.
* Safeguard all data obtained during the course of your employment including all personal identifying information (NPPI)
* May assist in other duties as assigned

Requirements

* 1 to 2 years of telephone experience in an office and/or call center setting
* High school diploma or equivalent required
* Must type 35 WPM minimum
* Understanding of Consumer Credit Required.
* Credit or Mortgage experience / knowledge preferable
* Must be a fast learner with sufficient technical aptitude to use these systems on a daily basis.
* Strong Computer Skills the ability to multi-task.
* Excellent verbal and written communication skills
* Attention to detail

Skills

Accurate Data Entry Client Co-ordination

Language Requirements

English

Education Degree

High School

Visa Support

Yes

Accepting only candidates from:

Canada, United States
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Job Criteria

Job Type

Full Time

Industries

#Consumer Services #Environmental Services #Financial Services

Job Location

United States - Texas City

Functions

Accounting/AuditingAdministrative, Customer Service, Finance

Salary

Negotiable

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