Date Posted: 2020-03-29 | | Expires: 2020-04-28

Customer Service Representative

Job Description

We are a leading company in our industry in the metro area. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional this is a great place to grow your career. You'll be glad you applied to SinEnergy PTE Company.
• Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
• Document all inquires, requests, resolutions, and follow-up tasks
• Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
• Display a courteous and empathetic attitude to all customers
• Perform research to answer customer inquiries and requests
• Grow existing customer accounts through exceptional customer service and effective sales techniques
• Meet quantitative performance metrics as outlined
• Keep customer accounts current by updating databases during calls


• High school diploma or general education degree (GED) required
• 1 year of customer service experience
• Experience working with inbound and outbound calls, customer retention, and inside sales preferred
• Proficient in Microsoft Office
• Excellent interpersonal and communication skills
• Comfortable working in a high volume role
• Demonstrated ability to prioritize tasks and manage time efficiently
• Basic computer skills in various software and web-based applications


Day to Day Living - Auto & Home Insurance, EAP, Legal Plan, Vacation and Holidays, Tuition. Financial - 401K Savings, Profit-sharing. Health Coverage - Medical, Dental, Vision, HCRA. Life & Disability- Basic and Supplemental Life and Accident Insurance, Short and Long term Disability Insurance. Wellness- Fitness and Weight loss Discounts, Tobacco Cessation. All these are available for both Full-Time and Part-Time Employees.


American English Answering Phones Building Customer Relations Call Center Administration

Language Requirements


Education Degree

Associate's Degree

Visa Support


Accepting only candidates from:

Canada, United States
Email Job

Job Criteria

Job Type



#Consumer Services #Telecommunications

Job Location

United States - New York, Texas City


Accounting/AuditingAdministrative, Customer Service, General Business


$ 30 - 60/hour US Dollar

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