Date Posted: 2019-10-31 | | Expires: 2019-11-30

Customer Service Representative

Job Description

We are a leading company in our industry in the metro area. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional this is a great place to grow your career. You'll be glad you applied to SinEnergy PTE Company.
Responsibilities
• Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
• Document all inquires, requests, resolutions, and follow-up tasks
• Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
• Display a courteous and empathetic attitude to all customers
• Perform research to answer customer inquiries and requests
• Grow existing customer accounts through exceptional customer service and effective sales techniques
• Meet quantitative performance metrics as outlined
• Keep customer accounts current by updating databases during calls

Requirements

Qualifications
• High school diploma or general education degree (GED) required
• 1 year of customer service experience
• Experience working with inbound and outbound calls, customer retention, and inside sales preferred
• Proficient in Microsoft Office
• Excellent interpersonal and communication skills
• Comfortable working in a high volume role
• Demonstrated ability to prioritize tasks and manage time efficiently
• Basic computer skills in various software and web-based applications

Benefits

Day to Day Living - Auto & Home Insurance, EAP, Legal Plan, Vacation and Holidays, Tuition. Financial - 401K Savings, Profit-sharing. Health Coverage - Medical, Dental, Vision, HCRA. Life & Disability- Basic and Supplemental Life and Accident Insurance, Short and Long term Disability Insurance. Wellness- Fitness and Weight loss Discounts, Tobacco Cessation. All these are available for both Full-Time and Part-Time Employees.

Skills

American English Answering Phones Building Customer Relations Call Center Administration

Language Requirements

English

Education Degree

Associate's Degree

Visa Support

No

Accepting only candidates from:

Canada, United States
Email Job

Job Criteria

Job Type

Contract

Industries

#Consumer Services #Telecommunications

Job Location

United States - New York, Texas City

Functions

Accounting/AuditingAdministrative, Customer Service, General Business

Salary

$ 30 - 60/hour US Dollar

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .