Date Posted: 2019-10-23 | | Expires: 2019-11-22

Customer Service Representative

Job Description

The Hispanic Coalition shall provide needed services. Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call.

Excellent written and verbal communication skills.
Availability on nights, holidays, and weekends.
A passion for working with people and offering empathetic support with a positive attitude.
Previous experience in customer service preferred, but not required.
The ability to use multiple computer applications while talking to clients over the phone.
A high school diploma or GED equivalent.
A familiarity with smartphones, tablets, operating systems, PCs, and Macs.
Answer incoming customer inquiries about product details, return policies, biling issues, and general concerns.
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and solutions to customers in accordance with the company's customer service policies.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

Requirements

Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and solutions to customers in accordance with the company's customer service policies.

Skills

Accurate Data Entry Commercial Office Computer Skills (Windows)

Language Requirements

English

Education Degree

High School

Visa Support

No

Accepting only candidates from:

United States
Email Job

Job Criteria

Job Type

Full Time

Industries

#Accounting #Business Supplies and Equipment #Consumer Services

Job Location

United States - Houston, Jacksonville, Waterbury

Functions

Customer Service, General Business, Management

Salary

$ 15 - 18/hour US Dollar

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .