Date Posted: 2019-11-05 | | Expires: 2019-12-05

Customer Service Representative

Job Description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.

Requirements

Proven customer support experience

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

High school diploma or equivalent; college degree preferred

Benefits

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts Working hrs are flexible.

Skills

Attention to Details Multitasking Skills Outstanding Customer Service Professional Phone Skills

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Accounting

Job Location

United States - Los Angeles, Miami Beach

Functions

Accounting/AuditingAdministrative, Customer Service

Salary

$ 15 - 25/hour US Dollar

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