Role : Customer Service Agent
Location : Reading, Berkshire
Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) -
• Customer service orientation
• Ability to use the phone system
• Customer Service Skill
• Working knowledge of PCs e.g. MS Office with good keyboard skills
• Correct construction of sentences and Grammatically correct English
• Excellent Listening skills
• Ability to work in a team aiming to achieve daily set targets.
• Ability to interact with internal & external customer while seeking information.
• Candidate should possess fair written skills for business to business interactions & good secondary research skills.
• Excellent English communication skills (verbal and written) with neutral accent
• Active listening skills
• Reasonable analytical skills
• Situation handling skills
• Good motivational fit (job, organization, location)
• Willing to work on shifting schedules, overtime(paid) as may be required by business exigencies
Get a chance to work with esteemed Client in UK.
Commitment to Customer ServiceCustomer ServiceCustomer-focused Service