Date Posted: 2019-11-19 | | Expires: 2019-12-19

Customer Care Agent

Job Description

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a century's worth of expertise delivering exemplary customer care solutions.

Having overachieved project goals and due to extensive workflow, our client is currently expanding a project.They need advanced speakers in Russian, Swedish or Spanish, Italian, German, Slovak, French, Dutch.

Key responsibilities:
- Providing highest level of customer support via phone, chat and e-mail;
- Handling and troubleshooting user support related questions;
- Providing full customer care and making sure no client’s question is left without an appropriate answer.

Requirements

Requirements:
- Proficiency in Russian, Swedish or Spanish, Italian, German, Slovak, French, Dutch;
- Intermediate level of English is an advantage;
- Outstanding communicative skills;
- Focused on clients’ needs and requests;
- Team spirit.

Benefits

Our client offers:
- Excellent salary;
- Permanent job with a Labor contract;
- Full-time assignment;
- Attractive social benefits;
- Advanced training programs;
- Professional growth;
- International working environment.

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Skills

Communication Skills

Language Requirements

Dutch, French, German, Italian, Russian, Slovak, Spanish, Swedish

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Telecommunications

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

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