Date Posted: 2019-10-22 | | Expires: 2019-11-21

Chatty Customer Care Agents (partener GLOVO)

Job Description

Descrierea jobului
Vei raspunde solicitarilor primite si vei oferi suport preponderent prin chat/mail, dar si telefonic;
Vei nota si actualiza in aplicatia interna informatiile obtinute;
Vei ajuta la implementarea celor mai bune practici de lucru si la dezvoltarea activitatii;​
Vei lucra in program flexibil organizat in ture (inclusiv 2/3 week-end-uri cu liber in timpul saptamanii) - de exemplu: 08:00-16:00; 11:00-19:00; 18:00-02:00. Se ofera spor pentru orele de noapte si se asigura transport cu taxi in tura de seara;

Requirements

Candidatul ideal
Bune abilitati de comunicare;
Cunostinte PC pentru a te familiariza usor cu aplicatiile noastre;
Flexibilitate si adaptabilitate;
Deschidere si interes in ceea ce priveste dezvoltarea ta;
Avantaje: engleza conversational + experienta anterioara intr-un departament customer care.

Benefits

Beneficii:
Echipa tanara care se extinde;
Punct de lucru in proximitatea metroului;
Abonament medical la Regina Maria;
Posibilitatea de a comanda carti prin Bookster;
Training-uri de start-up platite si traininguri ocazionale de dezvoltare profesionala;
Alti 450 de colegi simpatici, concursuri interne, iesiri in oras si diverse activitati de echipa;
Posibilitati reale de crestere profesionala in cadrul companiei.

Skills

Commitment to Customer Service Committed to Customer Satisfaction Fast Leaner Fast Learning PC

Language Requirements

English, Romanian

Visa Support

No

Accepting only candidates from:

Romania
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Goods #Consumer Services #Food & Beverages

Job Location

Romania - București

Functions

Consulting, Customer Service, Distribution

Salary

Negotiable

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