Date Posted: 2019-11-08 | | Expires: 2019-12-08

Chat Support Specialist PTE Late and Night shifts

Job Description

Astrea was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions. Our partners are increasing
continuously and their satisfaction is the best business card for us.
For one of our clients – we're seeking a highly-organized individual for the position Chat Support
Specialist with French, Italian, German and English.

Essential Duties and Responsibilities:
Provide support and issue resolution to customers, subcontractors and end users via live chat;
Providing great customer experience by managing customer’s expectations;
Resolving queries;
Offering in-depth product knowledge;
Monitoring and engaging consumer questions;
Ensuring the best consumer experience possible is provided.

Requirements

If you are:
Fluent in German, French, Italian;
Fluent in both written and spoken English;
Able to find creative ways to express yourself;
Proactive and self-motivated;
Willing to work and communicate in a team;
Willing to learn and develop in a dynamic field;
Have a positive approach towards work.

Benefits

Then you should consider what our client offers:
Flexible working hours;
A competitive salary;
Highly competitive remuneration package;
Opportunity to work in a team of young, motivated professionals;
Amazing office environment.

If you see your profile in the description above or you think this proposition for a challenge, do
not hesitate to send your CV in English.

We will contact the approved candidates shortly hereafter. There is no fee for applying!
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Skills

Chat Communication Skills

Language Requirements

English, French, German, Italian

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Telecommunications

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

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Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .