Date Posted: 2020-02-05 | | Expires: 2020-03-06

Call Center Customer Service Representative

Job Description

We are currently seeking enthusiastic Call Center Representatives. You’ll work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do.

As a Call Center Representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer’s needs and help them select the appropriate services.


Responsibilities:

Answering customer or provider requests or inquiries

Communicate with customers via phone, email and chat.

Solve customer problems and find best possible solutions.

Provide knowledgeable answers to questions about products, pricing and availability.

Respond to shipping inquiries and answer order status questions.

Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Requirements

Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.

Desire to provide the best possible experience for our customers.

Thrive in a fast-paced environment.

Dedicated to excellent attendance.

Skills

Clear Communications Communication & relationship-building skills. Listen attentively Empathy Positive Attitude

Language Requirements

English

Education Degree

High School

Visa Support

Yes

Accepting only candidates from:

Canada, United States
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Job Criteria

Job Type

Full Time

Industries

#Construction #Consumer Services

Job Location

United States - New Castle

Functions

Customer Service

Salary

$ 11 - 15/hour US Dollar

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