Date Posted: 2020-02-13 | | Expires: 2020-03-14

Billing Agent (Back Office position)

Job Description

Billing Agent with fluent German or Spanish, French, Italian (Back Office position)
Astrea was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

Our partner is one of the leading BPO service providers in Bulgaria. Currently they’re looking for a highly motivated Billing Agent with fluent German or Spanish, French, Italian (Back Office position) .

Essential Duties and Responsibilities:
* Ensure unbilled items are issued in a timely manner in line with targets/SLA’s set;
* Daily validation & clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items;
* Monitoring of billing holds.


* Excellent level of German- C1 or Spanish, French, Italian - C1;
* English language required only for the position with Spanish;
* Min of 3 years’ experience of Pan-European OTC Environment;
* Excellent communication skills;
* Highly responsible and stress-resistant personality.


Our partner offers:
* Stamdart working hours - 9-18 or 10-19h;
* Excellent working conditions and remuneration;
* Performance bonus;
* Multiple trainings to ensure that highest industry and technology standards are applied;
* Career progression in one of the leading companies within the sector;
* A friendly and supportive work environment;
* Exceptional office space.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_BAGSF).

Only the shortlisted candidates will be contacted in a timely manner.

There is no payment required by the candidates!

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).


Communication Skills

Language Requirements

English, French, German, Italian, Spanish

Visa Support

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Job Criteria

Job Type

Full Time



Job Location

Bulgaria - Sofia





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